Returns & Exchanges
At Arthur Beale, we want you to be completely satisfied with your maritime gear, which is why we offer a 30-day return window for items in their original, unused condition. Whether you need a different size or a full refund, our team is committed to ensuring your shopping experience remains as reliable as our equipment.
Return Process
- 1.Initiate Your Return
Contact our customer service team via email or our online portal with your order number and the reason for the return to receive a Return Authorization.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and a copy of the packing slip is included inside the parcel.
- 3.Ship to Port
Affix the provided return label or address the package to our warehouse, then drop it off at your nearest authorized carrier location.
- 4.Inspection and Refund
Once our crew receives and inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
